So, guess what I did, while I was trapped in my van, waiting around for Pablo to be all done at school? I called and ordered a refill on my prescriptions! Go, me! And after I did that, I had to call the doctor’s office to find out what time the girls’ physicals were scheduled for. I wrote it down, but I think I forgot to transfer it to my calendar. Anyway. I heard, “Please hold for the next available representative. Calls are answered in the order received. Please do not hang up. Your call may be recorded for quality assurance.” Yeah, yeah, YEAH! I’ve heard it all before! I honestly think if they have hold music playing, they really don’t need to repeat that recording over and over. The only reason I ever like hearing it is so that I know I haven’t been disconnected or that the call’s been dropped. If I’m hearing muzak, guess what? I know I’m still on hold! Don’t worry; I’m not going anywhere!
And do you think they really record all those calls? I really can’t imagine that they do. I have a gigantic hard drive and it’s like, 99% full because of all my pictures and MP3s. Do they REALLY have enough storage capability to save every minute of every single phone conversation? I kinda doubt it. I guess they have to tell you if they’re recording you though, right? My ex used to have this simple little device to record phone calls - it was just a thing that plugged into an old school tape recorder and then into the phone - he bought it at Radio Shack or something. Whenever the phone was off the hook, it started recording - when the phone was hung up, it stopped. I don’t even remember why he bought that thing in the first place! I always think about it, though, when I call him. Ha! I always wonder if he’s recording me.
Laura, also known as LaLaGirl, is the mother of a teenager and two young sets of twins. She's happily married to an enginerd named Paul, loves living in Colorado, and writes almost daily about married life, raising multiples, and parenting a child with autism. In addition to playing Barbies and pretending to eat plastic food all day, Laura spends most of her time folding clean laundry, obsessing about the amount of sugar her kids eat, and vacuuming up Polly Pocket accessories. She's obsessed with Yo Gabba Gabba, red wine, and Family Guy. She also regularly contributes to How Do You Do It? and authors the following blogs:


Tracy
March 23rd, 2007 at 1:24 pm
I think it’s a legal thing - if they COULD be recording it, and ever get sued, they can’t have it admitted as evidence unless you knew you were being taped. I think. Could be TOTALLY wrong.